Frequently Asked Questions
Everything you need to know about our premium home hardware.
What materials are your handles made from?
Our collection is crafted from high-quality solid brass, stainless steel, and zinc alloy to ensure durability and a premium weight for your cabinetry and doors.
How long does shipping take within the UK?
We offer standard delivery within 3-5 working days. Express next-day delivery is also available for orders placed before 1 PM Monday through Thursday.
Are fixing screws included with my order?
Yes, all our handles and knobs come with standard M4 screws included as standard. If you have extra-thick doors, please contact us for longer alternatives.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the items in their original packaging for a full refund.
Do you offer trade discounts for interior designers?
Absolutely. We provide exclusive pricing for trade professionals, developers, and interior designers. Please visit our Trade Account page to apply.
How do I clean and maintain my hardware?
To preserve the finish, we recommend wiping with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners, as these can damage the protective lacquer.